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Legal Terms

Yashima Terms of Service

These terms explain how Yashima services, ordering, and responsibilities work so customers can shop with confidence and clarity.

Last updated: March 18, 2026Read Privacy Policy

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Introduction and Acceptance of Terms

Welcome to Yashima, a brand of natural mosquito-repellent solutions. These Terms of Service govern your use of our website and the purchase of products offered through it.

By accessing or using our site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please refrain from using our site.

Eligibility

By using our site, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding contract.

If you are under 18, you may use the site only with the involvement of a parent or guardian.

Orders and Contract Formation

When you place an order with Yashima, you are making an offer to purchase products subject to these terms. We reserve the right to accept or reject any order at our sole discretion.

A contract is formed once we confirm your order by email. All goods remain our property until full payment has cleared.

Pricing and Payment

We strive to ensure that product descriptions and prices are accurate. If we discover an error affecting your order, we will contact you and provide the option to reconfirm or cancel.

Payment must be made in full before dispatch.

Shipping

Shipping options and charges are displayed during checkout. After dispatch, you will receive a tracking number when available.

Delivery times are estimates and may vary due to external factors. Title and risk of loss pass to you upon delivery.

Returns and Refunds

If a product arrives damaged or defective, contact us within seven days of receipt and provide photographs of the issue.

Because our products are personal-care items, we cannot accept returns of opened or used goods. If your return request is approved, we will provide instructions and issue a refund or replacement once the item is received and reviewed.

Acceptable Use

You agree to use our site only for lawful purposes and in a way that respects other users. You must not:

  • Violate any local, national, or international laws.
  • Post or transmit harmful, abusive, harassing, defamatory, obscene, or offensive content.
  • Interfere with or disrupt the integrity or security of our site.
  • Attempt to gain unauthorized access to user accounts or systems.
  • Use automated means such as bots or crawlers to access the site without permission.

Intellectual Property

All content on this site, including text, graphics, logos, photographs, and product names, is the property of Yashima or its licensors and is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent.

Disclaimers

Yashima products are designed as natural repellents to help discourage mosquitoes. We do not guarantee complete protection from bites and we do not make medical claims.

To the fullest extent permitted by law, we make no warranties, express or implied, regarding the site or products. Your use of the site is at your own risk.

Limitation of Liability

We shall not be liable for indirect, incidental, special, or consequential damages arising out of or relating to your use of our site or products, including loss of profits, loss of data, or business interruption.

Our total liability for any claim related to your use of the site or products shall not exceed the amount you paid for the product that gave rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Yashima and its affiliates, directors, officers, and employees from claims, damages, obligations, losses, liabilities, costs, or debt arising from your misuse of the site or breach of these terms.

Changes to the Terms

We may modify these terms from time to time. When changes are made, we will update the Last Updated date and, where required by law, notify users by email or by posting a notice on our site.

Continued use of the site after changes become effective constitutes acceptance of the revised terms.

Governing Law and Dispute Resolution

These terms and any disputes arising under them are governed by the laws of Nepal, without regard to conflict of law principles.

You agree that disputes will first be addressed informally by contacting us. If not resolved within 30 days, the dispute shall be submitted to the competent courts of Kathmandu, Nepal.

Contact Information

If you have questions about this policy or your order, our support team is ready to help.

care@yashima.com.np+977-9801125999

KD One, KD Marg, Baburam Acharya Sadak, Sinamangal, Kathmandu, Nepal

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